- I would like to order an item online, what are the different payment methods available?
For your convenience and security, you may pay using via Paypal or your credit/debit card.
- Can I pay via Cash on Delivery?
At the moment, we do not offer Cash on Delivery as a payment method.
- What are the shipping costs?
Shipping is FREE for all countries
- How long before I receive my item?
United States - 12 to 20 days
United Kingdom - 12 to 20 days
Everyone other country - 24 to 38 days
- Why does it take so long to get my order?
We send you product straight from our supplier, most of the time they are located in Asia.
- I am not happy with my item. Can I return or exchange it?
We are sorry if you are not happy with your purchase! If you wish to return or exchange the item, you may do so within 7 days from receiving your item. If 7 days have gone by since receiving your item, then we will unfortunately not be able to accept returns/exchanges.
Shipping costs for returns are shouldered by the buyer. Please read our policy here.
- The item I received is defective or incorrect. What do I do?
If you received the wrong item or if the item is defective/damaged. Please contact (Email address here) if you received a defective or incorrect item.
We advise that you carefully check the item immediately before signing for receipt with the courier.